Cloud Managed Services
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Cloud Managed Services
Effective service management continues to be the key priority for most organizations, as cloud adoption efforts continue to spread rapidly across the globe. Organizations choose different ways to manage their cloud infrastructure—some manage it themselves, and some bring in a cloud managed services provider (CMSP) to ease their immediate complexities, while still others choose to have a service provider who can handle their broader mission with a clear understanding of managing hybrid environments and resources. Integrating industry-leading OEM platforms, multiple clouds, and services in the right combination to suit your business needs is the goal of a cloud MSP.
A good cloud managed services provider should possess the ability to help architect, build, and manage elaborate solutions that simplify your processes, workflows, and bring costs down drastically—helping you focus on business strategy, while they focus on common and routine IT administrative tasks. Invest in a service provider that has proven credentials in data storage and analytics capabilities, adequate planning for annual IT budgets and disaster recovery, BCPs, network and data security standards, third-party vendor engagements, local and on-site support, data backup, and retrievability, testing, and continuous monitoring.
Value Point Systems has proven its mettle in delivering a high caliber of powerful and secure cloud managed services that have helped multiple customers rationalize their resources and grow their business operations in the post-COVID era. We offer proven enterprise-grade private, public, and hybrid cloud solutions and managed services to drive business value for your company. We can help you deliver on all your customer experience goals, while we focus on handling the complexities at every step of your cloud transformation journey.
Continuous Cloud Monitoring Via NOC
Monitoring your cloud continuously through a dedicated network operations center (NOC) enables you to estimate the growth trend of your services, pre-empt your future needs, verify the resources you are working with and optimize those resources in every circumstance. Continuous Cloud Monitoring Via NOC is the key to understanding what is happening in your infrastructure, offering full control over the impact of your decisions not only for real-time motivations, but also to analyze trends and extract BI.
Multi-cloud Management
Multi–cloud management is the set of tools and procedures that allows your business to monitor and secure applications and workloads across multiple public clouds. Data in use can pose a threat to the security of your multi-cloud architecture—however, Value Point offers you several proven measures, including managed cloud services, to protect your data being stored or transmitted across networks against the risk of being accessed by malicious agents. A multi–cloud solution may refer to the combination of software as a service (SaaS), platform as a service (PaaS) and infrastructure as a service (IaaS) models.
Service Desk with Ticket Management
Service Desk is a ticket management system that allows your business to implement strong and effective workflows for internal and customer-facing support departments. This system enables Managed Services Providers such as Value Point to maintain a track of tickets raised by users, resolve those tickets, reassign them to the appropriate department or organizations, and generate reports and so on. Value Point offers a complete, scalable central IT management platform that includes remote monitoring and management, service desk capabilities, endpoint security and other powerful MSP tools in a single, easy-to-use console.
Azure, O365 & AWS Service Monitoring
Azure, O365 & AWS Service Monitoring all rely on various tools and services to collect, analyze, and present data insights which your MSP’s (Value Point’s) team can use to identify vulnerabilities and issues, predict performance, and optimize your cloud configurations. AWS monitoring verifies the security and performance of your AWS resources and data. Office 365 monitoring includes tracking, alerting, and reporting on Office 365 usage, performance, and availability for Exchange, SharePoint, Skype for Business, OneDrive, and Teams. Azure service monitoring helps you maximize the availability and performance of your Azure applications and services.
Security Management
Security management in the cloud is a set of strategies designed to allow your business to use cloud applications and networks to your greatest advantage, while minimizing potential threats and vulnerabilities. It involves assessing your cloud scenario, auditing and calibrating your security settings, data encryption, managing devices and users, and reporting to your management team. Value Point offers you over 30 proven years in cyber security services, complete with a variety of options from the world’s leading OEM solutions partners in the exclusive domain of cyber-security.
Backup and Restore Management
Backup and recovery describes the process of creating and storing copies of data on a separate medium such as a physical tape, or in the cloud—which is a practical approach to protect your business against data loss in case of an IT infrastructure breach or breakdown. A proper backup copy is stored separately in the cloud for easy and secure retrieval when your business is up and running again. Value Point also offers managed backup and restore services, guaranteeing that your customer experience does not get compromised.
Policy Management
Cloud policies are the guidelines under which companies operate in the cloud to ensure the integrity and privacy of business information, and for financial management, cost optimization, performance management, and network security. Policy Management is a cloud-based service that enables companies to operate in the cloud systematically. It is also designed to offer users a unified or centralized control point for managing access policies and to control access to your resources no matter where they are stored. Managed cloud computing services can help enable security controls to be delivered in new ways by service providers such as Value Point.
Database Management
There is an ever-growing burst of data in circulation, and in addition to traditional, structured data like business contacts and product intelligence, we now have unstructured Big Data coming at us fast and furious from all directions. The unique features of cloud databases are based on highly specialized cloud database management capabilities offered in the form of managed cloud services. Managed Services Providers nowadays offer a whole range of cloud-based database management services that can redefine how o can seamlessly move your data to the cloud with minimal disruption.
Short Term or Annual Contracts
Cloud computing contracts are very different from regular IT outsourcing agreements. A cloud service contract sets out the legal basis upon which a customer for cloud-based services accesses and uses those services. These may be drawn up and agreed upon based on whether you engage the Managed Cloud Services Provider for a specific limited activity or short-term engagement, or if you hire their services for a more comprehensive scope of periodic work for say a year. Bases on these insights you can look for a short-term or annual contract with a trusted Value Point.
On-site as Required
When you are looking for a managed services provider (MSP) solution, it’s wise to consider the benefits of cloud hosting vs. on-premise MSP. Subscription-type MSP agreements provide for day-to-day monitoring and managing of your servers and other hardware, software, and applications—it is sometimes an option to maintain and manage all or some of your technology on-site. Financial services, healthcare, and government agencies are among the most common industries thar prefer on-site services for obvious reasons of physical security.
Proactive Services
When it comes to IT infrastructure troubleshooting, most service providers have used the legacy approach of reacting to an incident—which proved costly in every way. However, in the present cloud era, MSPs are fully geared to offer proactive services by deploying preventive measures such as high-end security capabilities, storage provisioning, secured access control, de-duplication of data for storage, flexible network applications, downtime prediction and rapid-response systems, BCP and disaster recovery tools. Value Point adopts a proactive approach and has MSP offerings for all your cloud-based needs.