Support & Downloads

Quisque actraqum nunc no dolor sit ametaugue dolor. Lorem ipsum dolor sit amet, consyect etur adipiscing elit.

 

Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
youremail@yourdomain.com
+88 (0) 101 0000 000
Follow Us

GLOBAL | INDIA

Desktop/Remote Support Job Description (Ref:115)

Job title:

Desktop/Remote Support Job Description (Ref:115)

Description:

Positions: 50 No
Experience: 1-3 Years in IT Industry
Location: Bangalore, Hyderabad, Gurgaon, Mumbai, Ahmedabad, Bavla

Requirement:

Installation & Troubleshooting of PC / Laptop and workstation (WS) for the users; the installation of the PC/WS will include Windows package following as per Client standards and procedures, as well as business applications if required, following Client standards and procedures;

Knowledge and experience with Microsoft Windows OS, Microsoft Office applications, Microsoft Office 365

Troubleshooting on PC, Laptop, WS in case of incidents raised: could be hardware troubleshooting and replacement, as well as software troubleshooting and installation

Reporting weekly to Client Manager in charge of the Frontend perimeter on the activity.

Communicate issues, escalate issues to the Client Lead/Manager when occurs.

Maintain inventory of all PC/Workstations/Laptops.

Maintain network servers such as file servers and active directory servers, DNS, DHCP and intrusion detection systems.  Troubleshoot outlook issues

Ensure all the printers are working fine, change the cartridge whenever required, in case of problems call vendor for support.

First Level support for VOIP and Video conference users whenever required.

ISP, Vendor Coordination/ Following up with Vendors for Call Resolution.

Knowledge of applicable Data security practices

  • Job Title Applying for with reference number

Comments

  • Bilal Dalvi

    September 4, 2019

    I am looking for desktop support job.
    currently on notice period.

    reply
  • MOHMMAD MOBIN

    September 24, 2019

    i am looking for job SEARCH ALREADY resign

    reply

Post a Comment