Support & Downloads

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Contact Info
198 West 21th Street, Suite 721
New York, NY 10010
youremail@yourdomain.com
+88 (0) 101 0000 000
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GLOBAL | INDIA

Product 360

Unique End-to-End Support from Product Ideation till Execution and Beyond

Value Point Product 360
Product 360 is a unique flagship offering from Value Point that goes a step beyond product development and execution. It is an end-to-end engagement model that begins with product ideation and prototyping through all the stages of development and execution, and stretches further to marketing and sales support. Above and beyond mere technology partnership, we provide comprehensive support that impacts profit and revenue while optimizing product costs. As a trusted technology partner with over 28 years of experience we have vast experience in all aspects of product development, making Value Point the ideal choice for 360 degree support for your product.

Cost Optimizers

Customer Care Customer Care

Customer Care

Comprehensive customer care includes a customer care welcome center along with in-depth user documentation and training.

Product Support Product Support

Product Support

All levels of product support from product deployment to product tech support (L2 & L3) and product enhancements (L4).

Product Engineering Product Engineering

Product Engineering

End-to-end product engineering with DevOps, usability engineering, performance engineering, release management with minimal downtime, operations management and testing & QA.

Revenue Accelerators

Solution Development Solution Development Solution Development

Solution development including POC, tool and application development.

Technical Documentation Technical Documentation Technical Documentation

Documentation services, flash documentation plus install admin and user guides.

CRM integration, CRM maintenance and workflow creation. Customized app creation.

Executive Dashboards Executive Dashboards Executive Dashboards

Real-time visibility on sales and market intelligence as well as NPS/CSAT scores.

Technology Support Services Technology Support Services Technology Support Services

L1-L3 tech support with software and SaaS support plus customer care services.

Field Remote Support Field Remote Support Field Remote Support

Remote configuration and managed services support with troubleshooting. Installation and infrastructure management.

Marketing Marketing Marketing

Market your product with our content and campaign management.

Pres Sales Proactive Support Pres Sales Proactive Support Pres Sales & Proactive Support

Comprehensive and proactive support for solution engineering and product sales.

Lead Generation Lead Generation Lead Generation

Increase revenue through pipeline expansion and inside sales generation.

How may we help you?

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